Hello, my name is

Arif Iqbal

ICT Advisor

About me

A committed IT Advisor with more than 15 years of Information Technology experience with a constant commitment to learning and professional development, as well as a willingness to adapt and evolve as the industry changes.

I AM A HIGHLY SKILLED ICT PROFESSIONAL

A valued contributor who performs confidently and effectively under pressure and thrives on challenges.
Excellent communicator, and a good listener with leadership capacity.
An enthusiastic learner who quickly grasps new concepts and technical skills.                IT professional with over 15 years of Information Technology experience that provides top-notch service, sets high standards, and exceeds expectations.
Highly motivated, dependable troubleshooter and problem solver.
MBA-level Customer-focused performer committed to quality in every task – from personal interaction with coworkers and users to a high level of service provided to the company.

Profile

I am an enthusiastic IT Professional with multinational experience has given me a broad perspective on the IT industry, as well as valuable insights into how businesses operate in different cultural and geographical contexts.I have worked with Multinational companies including Smart Innovations Norway, Mobilink (Vimpelcom), and Telenor. Lately, I have been employed by Ullensvang Kommune as an ICT advisor. For the sake of technological redesign, I am fully responsible for uniting the three kommune of Ullensvang. centralized infrastructure planning, creation, installation, and use. My 2019 university business project on smart energy, which I worked on as a research assistant for Smart Innovation Norway, is already complete. The most important area of attention for Norway in creating vibrant and competitive economic clusters on both a national and international level is Norwegian Centers of Expertise (NCE). Working for Telenor’s IT Operations department has given me a long history of success, which I take great pride in. With 178 million users, Telenor Group is a prominent telecommunications provider in Scandinavia and Asia.

Infrastructure

Infrastructure experience refers to the knowledge and skills required to design, implement, and manage the technology systems that support an organization's operations. This can include hardware, software, networking, security, and data storage solutions.

Cloud Computing

Working with Google Cloud and Azure using Cloud computing to enables organizations to access shared computing resources, such as servers, storage, and databases, over the internet, without the need for on-premises hardware and software.

Networks

Deep understanding and experience dealing with various technologies and tools used to secure networks and systems, such as firewalls, intrusion detection and prevention systems, VPNs, and encryption protocols.

Security

IT security in organizations is critical for protecting sensitive data, maintaining the integrity of systems and networks, and complying with regulatory requirements. As cyber threats continue to evolve, it is essential for organizations to remain vigilant and proactive in implementing effective IT security measures.

Project Management

Deliver many IT projects using IT project management tools. Project Management is critical for organizations to successfully implement technology projects, whether it's the deployment of a new software system, the development of a new application, or the implementation of a new IT infrastructure

virtualization

Virtualization technologies using Hyper V and Vmware, networking, and storage, as well as the ability to manage complex infrastructure environments. Hands-on experience in migration from one technology to another or integrating both technologies in a hybrid environment.

Skills

VMWARE
85%
MS Servers
95%
MFA
95%
Security
94%
IT Services
97%
Azure
80%
IOT
75%
Google Cloud
92%
Hyper V
85%
Networks
92%
AWS
75%
Wordpress
80%
MS Exchange
80%
Hardware
85%
Storage
76%
Windows
98%
ITIL
90%
Project Management
67%
Veeam
81%

My Experience

2020 - Present

Ullensvang Kommune

ICT Advisor

Leverage on Cloud environment and service-oriented architecture principles to define and own Solution Architecture (applications and data technologies) Carry out debugging, troubleshooting, modifications, and unit testing of custom solutions built on the organization/clients platform. Work closely with Google Cloud, VMWARE and other public cloud and hybrid Cloud technologies. Develop new specs, documentation; and partake in the development of technical procedures and user support guides

2019-2019

Smart Innovation Norway

IoT Cyber Security Business Project

Smart Innovation Norway’s (SIN’s) research project on IoT Cyber Security concerning Smart homes and smart buildings. Project planning and execution of Cyber-Security laboratory for smart buildings. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

2013-2018

Telenor Pakistan

Cloud Collaboration Services Architect

Monitors and maintains the Windows Server operating system and additional server components including, Exchange, Active Directory, DHCP, SQL Server, Office 365, and Skype for Business. • Installed, configured, and provide troubleshooting for Server 2003, 2008, and 2012 and Server 2016.

2008-2013

Telenor Pakistan 

IT Operation Specialist

• Provides first and second-tier support to end-users for PC, software, applications, or hardware. • Service levels understanding and execution of the respective tasks • Incidents routing to relevant Level 2 or Level 3 Support Teams • Provision of technical help to Customer or authorized Caller regarding quick fixes. • Recording, tracking, and documenting the service desk.

2005-2008

Multilynx

Resident Engineer

First Level IT support to end-users for PC, software, applications, or hardware. • ITIL Service levels understanding and execution of the respective tasks. • Categorization and prioritization of incidents and service requests. • Incidents routing to relevant Level 2 or Level 3 Support Teams using a service management system (HPE Service Manager)

Portfolio