About
About me
I am an enthusiastic IT Professional with multinational experience has given me a broad perspective on the IT industry, as well as valuable insights into how businesses operate in different cultural and geographical contexts.
Award-winning IT Operations and Services
As an IT services skilled professional with multinational experience, I have had the opportunity to work with a wide range of clients and businesses, both large and small, in various industries. Throughout my career, I have honed my technical expertise in areas such as IT Support, network architecture, cybersecurity, and cloud computing, IOT and I have also developed strong project management and communication skills.
One of the things that I have learned during my time working in the IT industry is the importance of staying up-to-date with the latest trends and technologies. This requires a constant commitment to learning and professional development, as well as a willingness to adapt and evolve as the industry changes.
Another key aspect of my work has been building strong relationships with clients and stakeholders. This involves not only providing high-quality technical services, but also understanding their needs, goals, and challenges, and working collaboratively to find solutions that meet their unique requirements.
My Skills and Experience
I believe in the fact that learning never stops and I am interested in learning new technologies. Learning new technologies is an excellent way to stay current and competitive in today's rapidly changing business landscape. Here are some lines to help you get started
My Skills
My Experience
2020 - Present
ICT Advisor
Leverage on Cloud environment and service-oriented architecture principles to define and own Solution Architecture (applications and data technologies) Carry out debugging, troubleshooting, modifications, and unit testing of custom solutions built on the organization/clients platform. Work closely with Google Cloud, VMWARE and other public cloud and hybrid Cloud technologies. Develop new specs, documentation; and partake in the development of technical procedures and user support guides
2019-2019
Smart Innovation Norway
IoT Cyber Security Business Project
Smart Innovation Norway’s (SIN’s) research project on IoT Cyber Security concerning Smart homes and smart buildings. Project planning and execution of Cyber-Security laboratory for smart buildings. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
2013-2018
Telenor Pakistan
Cloud Collaboration Services Architect
Monitors and maintains the Windows Server operating system and additional server components including, Exchange, Active Directory, DHCP, SQL Server, Office 365, and Skype for Business. • Installed, configured, and provide troubleshooting for Server 2003, 2008, and 2012 and Server 2016.
2008-2013
Telenor Pakistan
IT Operation Specialist
• Provides first and second-tier support to end-users for PC, software, applications, or hardware. • Service levels understanding and execution of the respective tasks • Incidents routing to relevant Level 2 or Level 3 Support Teams • Provision of technical help to Customer or authorized Caller regarding quick fixes. • Recording, tracking, and documenting the service desk.
2005-2008
Multilynx
Resident Engineer
First Level IT support to end-users for PC, software, applications, or hardware. • ITIL Service levels understanding and execution of the respective tasks. • Categorization and prioritization of incidents and service requests. • Incidents routing to relevant Level 2 or Level 3 Support Teams using a service management system (HPE Service Manager)
My Certifications
Microsoft Certified Trainer
Issued By: Microsoft
Microsoft Azure Fundamentals
Issued By: Microsoft
Microsoft Server Virtualization Hyper-VServer Virtualization
Issued By: Microsoft
Microsoft Certified Solutions Associate O365
Issued By: Microsoft
Microsoft Azure Fundamentals Administrator
Issued By: Microsoft
Microsoft Certified Professional
Issued By: Microsoft
ITIL v3 Certified
Issued By: EXIN
Microsoft Certified Desktop Support Technician
Issued By: Microsoft
Education
Østfold University College (HiØ) -Norway
Master of Science - MS, Computer Science
2018 - 2020
Preston University
Master of Computer Science (MCS)
2015 - 2017
Allama Iqbal Open University
Master of Business Administration
2006 - 2008
The Islamia University of Bahawalpur
Master's in Political Science
2008 - 2009
The Islamia University of Bahawalpur
Bachelor's in Computer Science
2000 - 2002
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